There 2 types of invoices:
- subscription invoices
- service invoices
Once an Invoice is generated, it is automatically sent to your email address. Subscription invoices cover an entire calendar month, from the point you bought the service. All our invoices for EU customers are applying the Reverse Charge mechanism, meaning 0% VAT, if you have your company's VAT ID set up in your hellotax account.
This email address is the one you used to sign up with hellotax. Make sure it is not in your spam folder.
The invoices for other services like translations and/or deregistration/ f-22 certificate are sent when the service is billed. If you do not find a specific invoice please request it at firstname.lastname@example.org .